You can ask.
We can talk it through.

The practice welcomes clients aged 14 and older. Riaan offers sessions online or in person in Pretoria East; Anna-Mart works online only.

No. An enquiry starts a conversation. Your appointment is confirmed only after the practice has agreed the details with you. Therapists may be in sessions, so replies may take time.

Your name, preferred session format, and general availability are enough. You do not need to send sensitive history, identification documents, or intimate details in a booking message.

Start with a short WhatsApp message. Let the practice know whether you prefer online or in-person sessions, and your general availability. The practice will discuss the right practitioner, current fees, and an available appointment with you.

Please ask for the current fee for your practitioner and session type. Confirm the duration, payment arrangements, and cancellation terms before agreeing to an appointment.

Due to the fact that our clinicians are registered with professional bodies other than the HPCSA, you won’t be able to claim for our services in South Africa. For that reason, we offer packages to reduce fees.

The practice has a 24-hour cancellation policy. Payment is due on the day of the session when you receive the invoice, or at the practice for an in-person session. Contact the practice to change an appointment.

Online sessions are our primary way of working. Enquiries from abroad are welcome; tell us your country and time zone so we can confirm suitability and practical arrangements. You will need a reliable connection and a private place to talk. The practitioner will discuss whether online support suits your circumstances.

Our current office is at 126 Nicklaus Street, Silver Lakes Golf Estate, Pretoria East. Monday–Thursday 09:00–19:00; Friday 09:00–17:00 (South African time). By appointment. Ask for directions and estate access arrangements when your appointment is confirmed.